SOREL jackets are covered by our standard warranty, to the original owner, for the lifetime of the product.
Unfortunately, this doesn’t mean your lifetime or ours, but rather the lifetime of the components and fabrics.
Moving parts will wear out and fabrics will deteriorate and fade over time. We’ll cover your product under our warranty until such a time that we deem the product to be worn out beyond reasonable repair.
A product showing signs of age (fabric that has become thin or faded, or has developed tears; a zipper that no longer catches; fraying cuffs, etc.) is often the result of the natural breakdown. We’ll take this into consideration when assessing your warranty request.
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