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  1. SOREL Support
  2. Orders
  3. Order & Shipping Information

Order & Shipping Information

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  • What are your US shipping time frames and prices?
  • Holiday Shopping Information
  • How can I check the status of my order?
  • Order Confirmation Emails
  • Why does my credit card/debit card show two charges?
  • Can I cancel or change my order once it's been placed?
  • ERROR: Your order could not be submitted.
  • Where do we ship?
  • Do you ship internationally?
  • Do I need to have an email address to place an order?
  • Can I place an order by email?

CUSTOMER SERVICE

Phone: 1-888-697-6735
M-F 5:00am - 8:00pm PST
Chat: Click HERE to chat with our advisors
M-F 5:00am - 8:00pm PST

For our Privacy Policy see: https://www.sorel.com/privacy-policy/

WARRANTY SUPPORT

Phone: 1-888-697-6735 - Option 3
M-F 8:00am - 5:00pm PST
Chat: Click HERE to chat with our advisors
M-F 8:00am - 5:00pm PST