Contact Us Lisa Davis Updated March 20, 2017 22:57 Follow Email: Send Us A Message Customer Service Hours of Operation: Phone: (888) 697-6735 M-F: 5am to 8pm PST Warranty Service Hours of Operation: Phone: (888) 697-6735 - press 3 M-F: 8am to 5pm PST Related articles How does SOREL Easy Returns work? Can I exchange my sorel.com order? What is the return address for sorel.com orders? Footwear, Handbag, and Accessories One-Year Limited Warranty Warranty Process Comments 1 comment Sort by Date Votes Sherilynn Bare November 02, 2016 06:59 Hello! I LOVE the ADDINGTON boot; however, why, why, why on the tobacco and only the tobacco did they add black? I would order if it was solid tobacco but the black killed it for me. All the other colors are solid. This design decision is a mastery to me. Very Disappointed. Thank you. 0 Permalink Article is closed for comments.