Can I cancel or change my order once it's been placed?

We work hard to process your order quickly and efficiently, so you receive your product as soon as possible.  Orders cannot be interrupted once they have been placed. 

Wrong information?

If you accidentally placed an order with wrong or outdated information, please call our customer service team right away to explore what options we have. 

Our contact number and hours are at the very bottom of this page. 

In many situations we cannot change the information on the order, that is for both your security and ours.

Need to change item(s), size(s), or color(s)?

While we cannot change or alter an order once it is placed, we can assist you with a return and re-order!

Before we start, you will need 3 pieces of information from your order:

• Order Number
• Email address (used on the order)
• Billing Zip Code (not shipping)

1. Click here to create a return for your incorrect order.
2. Once you receive your order, place the return label on the package, and return it back to any UPS location.
3. Once we process your return*, you will receive a refund for the order.  
   • *Once we receive your return, it may take up to 7-10 business days to process the refund.
4. Place the order for the correct item at any time.

Our inventory levels change daily, and popular products may sell out fast.  Due to this, we encourage you to place your re-order as soon as possible to secure the correct size, color, and/or style you are looking for.

If you need support with this, please call our customer service team right away.  Our contact number and hours are at the bottom of this page.